Privacy policy

WELCOME TO OUR PRIVACY POLICY

First off, thank you for visiting our website! As with all web-shops we have a Privacy Policy in place which you can read in full below. It may sound complicated, but to put it simply, your personal information is of the upmost importance to us and we will treat it respectfully and securely. We also want to emphasise that we don’t and won’t ever sell your Personal Information to any third parties. Please have a good read of our Privacy Policy as this also forms part of our website terms and conditions. If you have any questions or require further information please contact us at estliving@gmail.com. Thank you.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.estliving.co.uk

This Privacy Policy may be reviewed and updated periodically by Est.Living. This policy is effective from 01/03/24

OUR GDPR PRINCIPLES
Data is processed lawfully, fairly and in a transparent manner
Data is obtained for specified, explicit and legitimate purposes
Data processed is adequate, relevant and limited to what is necessary
Data is accurate and kept up to date, where applicable
Data is not kept for longer than necessary
Data is processed to ensure appropriate security of personal data

INFORMATION COMMISSIONER’S OFFICE (ICO)
The ICO is the UK’s independent authority that promotes openness of public information and protection of private information. You have the right to contact them should you wish.
Details can be found on their website: https://ico.org.uk/

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

INFORMATION WE OBTAIN FROM THIRD PARTIES

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.



When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

YOUR RIGHTS - ACCESS TO & ACCURACY OF YOUR DATA

If you are a European resident you have rights relating to how we use and hold your personal information. This includes:

- The right to access the personal information that we hold about you.
- The right to change or rectify the personal information that we hold about you. 
- The right to stop email marketing.

We will always try to ensure that the personal information we hold about you is accurate and relevant. However, you may ask us to correct or remove information you think is inaccurate at any time. If you want to exercise your rights, or change the information that we hold about you, please contact us at: info@mustardvintage.com, or write to us at the address provided at the bottom of this policy/page.

Please note that it may take up to 3 weeks to process and update your data request/change/removal.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at estliving@gmail.com or contact us at Blackfields, Sixth Avenue, Ross-on-Wye HR9 7HL, United Kingdom.